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Questions about shifts, backups, or something that is not working as expected? Send a note and include your iOS version and a short description of what happened. Please leave passwords and verification codes out of your message.
Before you write
For backup problems, mention whether you can still see your shifts on your iPhone and whether the backup screen shows an error. Your schedule content is not needed to investigate most issues.
Last updated: October 3, 2026. RosterVale is a development name and the app is not yet available for download.